Orchard Fresh Since 1942

Privacy Policy

Protecting Your Personal Information

The security of your personal information is extremely important to us. At our physical headquarters, we have security measures in place to protect against the loss, misuse or alteration of your personal information.

When we receive and transfer your data online, such as a credit card number, we use GeoTrust secure socket layer technology (SSL) to encrypt your information and protect your privacy. We are also compliant with the Payment Cards Industry (PCI) standards.

Because data transmission over the Internet is never 100% secure, there is no guarantee. You play a significant role in protecting your information. After you create an account or make a purchase from The Fruit Company, you are responsible for protecting the security of your user name and password. You are responsible for all transactions made using your user name and password.

 


 

Collecting Information

The use of your information is subject to The Fruit Company’s privacy policy. We collect information for the following reasons:

  • To send catalogs and other promotional communications
  • To improve our products and services
  • To contact you about an order
  • To process and fill an order

We may use aggregated data without personal information for purposes such as, but not limited to research, website improvement or other commercial purposes. We may use your email address to contact you about an inquiry, or to provide notices or information about our products or services.

We may collect information such as names, addresses, telephone numbers, email addresses, IP addresses, user names, passwords, answers to security questions, information about your company or business, dates of birth and credit card and/or other payment or ordering information when you:

  • Request a catalog
  • Receive a gift from The Fruit Company
  • Place an order from The Fruit Company
  • Inquire about our products or services
  • Subscribe to our email list
  • Register as a user on thefruitcompany.com
  • Participate in a survey, contests or other marketing event
  • Are referred to us though a marketing promotion or third-party business relationship
  • Enroll in our affiliate program
  • Submit information for employment consideration

We also may gather information about website use with cookies and/or other online tools such as pixel tags.

 


 

Information We Share

We may partner with other parties for credit card processing, shipping, promotional, drop shipments or other support services. We may provide these parties with contact or other necessary information. These parties are generally not allowed to use personally identifiable information except for the purpose of providing these services.

We may share customer information with our affiliated companies. We may also share and cross-reference customer information with companies that provide goods or services that may be of interest to you.

We may share personally identifiable information with unaffiliated third parties if (1) you request or authorize it, (2) the information is provided to help complete a transaction for you, (3) the information is provided to comply with the law, applicable regulations, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety, or the rights, property or safety of our users or others, (4) the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that we sell assets to another party, customer information may be one of the transferred assets), (5) the information is provided to our agents, outside vendors or service providers to perform functions on our behalf, (6) the third parties provide goods or services that we believe may be of interest to you, or (7) the information is provided to such third parties as otherwise described in this privacy policy.

 


 

Catalogs

We may send a catalog to you or to a recipient to whom you sent a gift. If you or your recipient does not want to receive our catalog, please email us at customerservice@thefruitcompany.com.

 


 

Sweepstakes and Giveaways

Participation in any sweepstakes or giveaways is voluntary. If you would like to enter a sweepstakes or giveaway, we will request contact information such as your name, email address, and demographic information (such as a zip code). We will use the contact information to notify winners and award prizes.

 


 

Cookies

A cookie is a piece of data stored on your computer. Cookies are used to flag information about website usage, and we do not use the information in conjunction with your personal information.

We use two types of cookies, session ID cookies and persistent cookies. Session ID cookies terminate once you close your browser. A persistent cookie is a small text file stored on a user's hard drive. You may remove persistent cookies by following your browser’s instructions. You may still use our site if you set your browser to not accept cookies.

 


 

Business Transitions

In the event that The Fruit Company merges with another company, is acquired by another company, or sells a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. We notify you via email prior to the change.

 


 

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement. If we are going to use personal information in a manner different from the policy stated at the time we collect the information, we will notify you via email. You always have choice as to whether or not we use your information. If you opt out of all communication with The Fruit Company, and/or deactivate your account, your information will not be used and you will not be contacted.

 


 

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

 


 

Contact Us

If users have any questions or suggestions regarding our privacy policy, please contact us at:

The Fruit Company
2900 Van Horn Dr. Hood River, OR 97031

Call: (800) 387-3100
Fax: (541) 387-3104

customerservice@thefruitcompany.com

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