Only 5 stars due to Nancy who helped. Your website stinks. Placed order this morning & couldn't pay due to inability to move to payment information. (This, after I had just ordered another item and payment was accepted.) I called for help and the phone rep, Nancy, was most gracious and took the entire order via phone, wrote my message, and checked everything out with me. I was told that I would receive an email confirming my order and would be given a tracking number so that I could alert my verysick friend of delivery date. I noticed that despite the 2 orders having been accepted the old order was still being shown with the message that I could not advance to payment. I mentioned this to Nancy and she directed me to click onto payment page and click on "delete" which returned the page to show an empty card. Now, a few hours later, I returned to the site and tried to sign in, and my email address and/or my password could not be accepted. This, after my info was accepted for the two orders. Every time I order from your site (and the fruit is wonderful) I have trouble and must complete the order with help. This is an inconvenience that I should not have to endure. I don't want to redo my password.I have already done it on this site and I still continue to have same results. The only purpose of this email is to laud the efforts of Nancy who has been most generous with her help. Josephine Croucher
