Protecting Your Personal Information
The security of your personal information is extremely important to us. At our physical headquarters, we have security measures in place to protect against the loss, misuse or alteration of your personal information.
When we receive and transfer your data online, such as a credit card number, we use GeoTrust secure socket layer technology (SSL) to encrypt your information and protect your privacy. We are also compliant with the Payment Cards Industry (PCI) standards.
Because data transmission over the Internet is never 100% secure, there is no guarantee. You play a significant role in protecting your information. After you create an account or make a purchase from The Fruit Company, you are responsible for protecting the security of your user name and password. You are responsible for all transactions made using your user name and password.
- To send catalogs and other promotional communications
- To improve our products and services
- To contact you about an order
- To process and fill an order
We may use aggregated data without personal information for purposes such as, but not limited to research, website improvement or other commercial purposes. We may use your email address to contact you about an inquiry, or to provide notices or information about our products or services.
We may collect information such as names, addresses, telephone numbers, email addresses, IP addresses, user names, passwords, answers to security questions, information about your company or business, dates of birth and credit card and/or other payment or ordering information when you:
- Request a catalog
- Receive a gift from The Fruit Company
- Place an order from The Fruit Company
- Inquire about our products or services
- Subscribe to our email list
- Register as a user on thefruitcompany.com
- Participate in a survey, contests or other marketing event
- Are referred to us though a marketing promotion or third-party business relationship
- Enroll in our affiliate program
- Submit information for employment consideration
We also may gather information about website use with cookies and/or other online tools such as pixel tags.
Information We Share
We may partner with other parties for credit card processing, shipping, promotional, drop shipments or other support services. We may provide these parties with contact or other necessary information. These parties are generally not allowed to use personally identifiable information except for the purpose of providing these services.
We may share customer information with our affiliated companies. We may also share and cross-reference customer information with companies that provide goods or services that may be of interest to you.
We may send a catalog to you or to a recipient to whom you sent a gift. If you or your recipient does not want to receive our catalog, please email us at firstname.lastname@example.org.
Sweepstakes and Giveaways
Participation in any sweepstakes or giveaways is voluntary. If you would like to enter a sweepstakes or giveaway, we will request contact information such as your name, email address, and demographic information (such as a zip code). We will use the contact information to notify winners and award prizes.
A cookie is a piece of data stored on your computer. Cookies are used to flag information about website usage, and we do not use the information in conjunction with your personal information.
We use two types of cookies, session ID cookies and persistent cookies. Session ID cookies terminate once you close your browser. A persistent cookie is a small text file stored on a user's hard drive. You may remove persistent cookies by following your browser’s instructions. You may still use our site if you set your browser to not accept cookies.
In the event that The Fruit Company merges with another company, is acquired by another company, or sells a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. We notify you via email prior to the change.
Notification of Changes
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
Remove Your Name from Our Lists at Any Time
If you prefer not to receive catalogs or other communications from The Fruit Company via mail, email, or telephone, please contact our Customer Service at the information listed below.
You may continue to receive some communications for a short amount of time after you send us a request not to use your information. We appreciate your patience during this time, as promotional messages may be scheduled in advance.
If you no longer wish to receive email communications from us regarding our website, special offers or services, products, and/or newsletters, you may choose to stop receiving these emails at any time. Information on how to opt out of receiving marketing email is provided in every email, or you may email Customer Service at email@example.com, or you may write us at the address provided below. Please be sure to include your full name, email address, and specifically what type of information you do not want to receive.If you opt out of receiving communications via email, this may reduce or eliminate the offers and other promotional benefits you receive.
If you opt out of receiving marketing email, we will continue to send you emails regarding order confirmation and shipment notification when you place an order with us.
The Fruit Company
2900 Van Horn Dr. Hood River, OR 97031
Call: (800) 387-3100
Fax: (541) 387-3104